BoraKami Privacy Policy

Effective date: November 11, 2011

BoraKami respects your privacy concerns. This Privacy Policy describes the types of personal information we collect about individuals through our website, how we may use this information, with whom we may share it, as well as the available options for using the information. The Privacy Policy also describes the measures we take to protect personal information, how long we store it and how individuals can contact us about our privacy policy and to exercise their rights.

Information We Receive
In connection with your use of the Services, you may provide us with personal information in various ways. The types of personal information we receive include:

  • contact information (such as name, email address, shipping address and instructions, zip code, phone number and personal ID);

  • login credentials for creating an account in the Services (for example, email address and password);

  • information contained in your public social media profile, to the extent that you decide to create an account in the Services using your social media account;

  • information that you decide to provide in your personal public profile “My Page”, including the name of the web address, username, photo, links to your social media accounts and any other information that you choose to provide in the “Page Description” section of your “My Page”.;

  • user-generated content related to product reviews, comments, questions and answers;

  • payment information such as name, billing address, account number and payment card details (including card number, expiration date and security code) for payments processed by us. To the extent that any payments are processed by any other third parties, such as PayPal, such information is governed by the privacy policies of those parties;

  • bank account and tax information related to any of the company's programs that may offer payments to customers (for example, a reward program);

  • order history, including information about products purchased or viewed in the Services;

  • information that you provide through contests, prize draws and surveys;

  • other personal information contained in the content that you provide on the Services, for example, through our “Contact Us” function or other customer support tools; and

  • Country/region and language preferences based on mobile device and/or IP settings;

The IP address, device, operating system, and browser information that we detect.
You are not required to provide this information, but if you choose not to do so, we may not be able to offer you certain Services and related functions.

How We Use The Information We Receive

We will use the information we receive through the Services, as necessary, to fulfill our contractual obligations to provide you with the products and services you request and to deliver the ordered products (including, but not limited to, transportation and customs clearance through the relevant third-party service providers).

We will also use the information we receive through the Services if we have a legitimate interest in doing so, including to support the following functions and activities:

  • creating and managing your account;

  • communicating with you about your account or transactions and sending you information about features and improvements;

  • processing claims in connection with our products and services and informing you about the status of your order;

  • managing our rewards and loyalty programs;

  • posting reviews of your products and managing our feedback program;

  • improve and customize your experience with Services, including providing recommendations based on your preferences;

  • identification and authentication of you so that you can use the Services;

  • promoting our products for you and providing you with promotions, including special offers, coupons, discounts and chances to win contests;

  • communicating with you about contests, prize draws or surveys and managing your participation in them;

  • responding to your requests and inquiries and providing customer support, for example, using our chatbot or other customer support tools;

  • managing, evaluating and improving our business (including developing new services; improving and improving our Services; managing our communications; analyzing our user base and Services; conducting data analysis and marketing research; as well as performing accounting, auditing and other internal functions);

  • protection against, detection and prevention of fraud and other criminal activities, claims and other obligations;

  • compliance with and enforcement of applicable legal requirements, relevant industry standards and our policies, including this Privacy Policy and the BoraKami Terms of Use, the Terms of Use of the Rewards Program;

  • and informing you of changes to our policies.

In addition, we will use your contact information to send you health newsletters, emails, SMS, push notifications and in-app notifications about our products, services, sales and special offers, if you register to receive them and have not opted out. We may also use your email address to serve advertisements for our products, services, sales and special offers via Facebook and Google sites or networks. Instagram Facebook, Facebook Audience Network, YouTube, Gmail and Google display network. Instagram Facebook Facebook, Facebook Audience Network, YouTube, Gmail and Google Display network, for example, if you are on Facebook, you can see our ads on the social media platform, or if you log in to your Google account, you can see our ads when using the Google search engine, Instagram, Facebook, Facebook Audience Network, YouTube, Gmail and the Google Display network because these third parties individuals will match your email address with yours. To the extent permitted by applicable law, you may object at any time to the use of your email address for advertising purposes, as indicated in the "Rights and Choices" section below.

We may combine the information we receive about you through our websites with the information we receive through our apps for the purposes described above. We may also use the information we receive in other ways, about which we provide special notice at the time of collection or otherwise with your consent.

Automated Data Collection

When you use our Services or open our emails, we may obtain certain information by automated means, such as browser cookies, Flash cookies, local storage, web beacons and pixels, JavaScript, device identifiers, server logs and other technologies. The information we obtain in this manner may include your device IP address, domain name, identifiers associated with your devices, device and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with our Services (such as the web pages you visit, links you click and features you use), the pages that led or referred you to our Services, dates and times of access to our Services, and other information about your use of our Services. We also may receive your device’s geolocation and other information related to your location through GPS, Bluetooth, WiFi signals and other technologies for certain purposes listed above, such as to provide you with our Services. Your device may provide you with a notification when the Services attempt to collect your precise geolocation.

A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. Cookies may be set either directly by the website a user is visiting (“first-party cookies”), or by a domain other than the website the user is visiting (“third-party cookies”). A “Flash cookie,” also known as a local shared object, functions like a web cookie to personalize a user’s experience on sites that use Adobe Flash Player. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. We and our third-party service providers may use beacons in emails to help us track response rates, identify when our emails are accessed or forwarded, and for other purposes listed above.

The following types of cookies and similar technologies are used on the Services:

Necessary Cookies

We use necessary cookies to help enable the Services to function, including to (1) identify you once you have logged in to your account, (2) keep track of preferences you specify while you use the Services, and (3) manage the security of the Services.

Retention Of Personal Information
To the extent required by applicable law, we keep the personal information you provide for the duration of our relationship, plus a reasonable period to comply with the applicable statute of limitations or if otherwise required under applicable law.

How We Protect Personal Information
We maintain administrative, technical and physical safeguards designed to protect personal information we obtain through the Services against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.